Reviews

121 thoughts on “Reviews

  1. I have been eyeing the Chelsea in cappuccino for about a year, ever since I met Janell and her family and found out they make leather bags. Fast forward to a week in a half ago, Janell helped my husband order *the* bag that I have been wanting and her and her husband had it ready to be picked up in just a few hours! I have been using my Chelsea since getting it a week and a half ago and it is definitely the bag of my dreams. As a young mom of 4 young kids (2 being in diapers) it is absolutely perfect. It fits all my needs and wants for a bag, I can carry everything I need plus have room left in the bag! The interior of the bag is beautiful and matches the exterior perfectly. It is a gorgeous bag and the customer service is fantastic. Janell and her family are very sweet people and I love being able to support a small business that is local to me and uses locally tanned leather. It doesn’t get any better than that! I recommend Janell Bags to everyone and recommend the Chelsea to all moms!

    1. Thank you Kelsey!! We appreciate the time you took to write a review for other Janell Bags fans! Enjoy your new Chelsea bag! Janell

  2. I ordered the Ashley bag in Persian Red and it’s even better than I expected. It is a very high-quality product — the color is rich and the details are beautiful. Also, the customer service is outstanding. I had a glitch with my online order (due to user error, not any problem with the site) and Janelle could not have been nicer. She gave me her cell phone number and we sorted it out over the phone — on a weekend, no less. And I love the opportunity to support a local woman-owned small business.

    1. Thank you so much for taking time to leave your kind words! I’m so glad you love your new Janell Bag!! Enjoy! Janell

  3. I just received my first (but not last)Jenna bag in the blue heather color…I absolutely LOVE it!!! The quality of the bag is outstanding!!
    My husband and I went to her shop
    and the customer service was
    wonderful!!! Far exceeded my
    expectations!!!
    I will definitely be recommending Janell bags to all my friends and family!! Janell was extremely pleasant and helpful!!!

    1. Thank you Kerri💕 We appreciate the review and kind words! We love meeting our customers and love seeing them satisfied with our bags and customer service! Janell

  4. I just received my Ellie bag and I love it! Soft leather, beautiful dusky color, perfect size. And made in Maine makes it well worth every penny.
    Anne Mitchell, Wilbraham, Ma.

    1. Thank you Anne!! We appreciate the kind recommendation! Enjoy your new Ellie! Janell

  5. Just received Jenna and Ava Wristlet in blue heather, such a great Spring & Summer color! I already have Jenna in black, plus 4 other bags from Janell!
    I can’t say enough about the quality of these made in USA bags!

  6. I am so excited having just received my bag, the Jenna Cappuccino! Such beautiful workmanship! I’m going to have many years of use with this lovely purse. Thank you so much.

    1. Thanks for the review, Sandra! Enjoy your new Jenna!! Janell

  7. Oh my!! I just got my first Janelle bag today. I’m getting ready for a new baby in about 2 months and my cappuccino Chelsea bag will be perfect for carrying what I need for a baby and a toddler. I think this is hands down my favorite bag I have ever owned. It is beautiful and the quality is beyond my expectations. I love the touch that the printed lining adds. I’m already dreaming of getting another one after my babies are bigger and I can downsize my bag.

    1. So happy that you love your new Chelsea bag, Rose! Thank you for taking time to leave a review and enjoy your new bag and that new baby!!

  8. Just got my Jenna bag. LOVE IT ! I saw our ad in Down East magazine and was not disappointed when it arrived. As you said, it is classy. The only problem is I want another bag now.

    1. Thank you for taking time to leave us a review!! Please enjoy your new Janell Bag and we are happy to help you with any other purse needs (or wants)😀 Janell

  9. I love unique well made items and these a bags are beautiful. Do you do anything in a light gray?

    1. HI Christina! We don’t have gray at the moment but may be adding that later in 2019! Janell

  10. I am hoping you will create a cross body bag large enough to hold an iPad mini. Your bags look beautiful!

    1. HI Sue! We are designing a crossbody right now! Check back soon! Janell

  11. Is this the leather handbag that is sold in Kennebunk, or Kennebunkport?
    Thanks

    1. Hi Rosalie! No we do not sell them in Kennebunkport. We sell our bags here at our workroom in Newport and on our website. 😀 Janell

  12. Absolutely gorgeous, in both materials and workmanship!! Even the inside is beautiful!! And the customer service is the best!
    I’m now awaiting my second one to arrive!!
    Thank you so much!!

    1. Thank you Carol, for taking the time to let others know what you think of our bags! We really appreciate it!♥️ Janell

  13. Is the Ellie bag available in black?

    1. Yes, it is, Jean!

  14. I have two daughters and I’m getting a bag for my wife for Valentine Days.
    I work with all woman and asked about your sizes and showed them your web site and their first impressions were “wow, looks great” your wife should love it.
    I hope it is sized right to get her away from the oversized bags with some much metal hardware and brand logos that weight so much Vs the function and versatility for carrying the most import things and be stylish and smart looking.

    I can’t wait to surprise her for the Special 14th of this month!

    If she likes it I think I will get her the Red one next………I purchased the Navy Nautical with the classy accent inside lining.

    Thanks for making something that is from a woman for woman with the help of your husband on the leather handles and accents.

    thanks.

    1. Hi David! Good choice! The Jenna is our most popular style and Navy is timeless! Let us know what she thinks! Janell

  15. I love my new Ellie bag. Don’t hesitate to purchase a Janell bag online as they arrive just as they are pictured on the site. I usually opt for brown or navy colors but this time I tried the teal and it is so much more fun!

    1. Thank you so much Karin! We appreciate that you took time to leave a review! Enjoy your new bag!! Janell

  16. I just bought a Jenna bag with a gift card my husband gave me for my birthday and I am thrilled! It is such soft leather and just the right size – not too big but not too small. And I adore that it’s Maine-made!

    1. That’s wonderful, Lucy! So happy that it is just Perfect! Enjoy! Janell

  17. My husband gifted me with a Jenna bag in java brown for Christmas 2018. I absolutely love it! As a young mother, the pockets are great at keeping my items well organized and easily accessible. Thank you for a perfect leather bag!

    1. Hi Susan! So happy that you love your new Jenna bag! Thank you for taking time to leave a review! Janell

  18. I love my Jenna Sugar Plum bag. I saw it in Yankee Magazine and showed my husband and voila it appeared for Christmas 2018. The leather is soft and the craftsmanship is outstanding. Since it looks like the handles can switch out, do you make longer ones if we wanted? The length seems fine but just wondering.

    1. Hi Michelle! So glad you love your new Janell Bag! We don’t have other length handles in stock at this time although we can do a special order for you if you would like😀 Janell

  19. Love, Love my first Janell handbag!! Beautifully made & perfect in every way.
    I have never had a handbag like it!! So glad I found it in Yankee Magazine.

    1. Thank you so much Jeanne!! We love hearing from folks like you! Enjoy your new Janell Bag! Janell

  20. I just received my first Janell Bag and it’s as pretty as I hoped. I have several designer handbags and find this workmanship to be equal in quality. Even the light colored lining is well thought out – easier to find things! I grew up in Newport and I’m proud to carry something made in Maine.
    Poppy N.
    Wilbraham, MA

    1. Thank you Poppy! So glad to hear from you! Enjoy your new Janell Bag 😀

  21. I just opened my Jenna and I love it. I own an Ellie already but I just know I’m going to like this even more. I love the exterior cell phone pockets – they are so handy. The leather really stands up to a beating and the linings are so classy. I love the size of the Jenna and that it zips closed so I won’t lose anything. Amazing workmanship!

    1. Thanks for taking time to leave us a review!! Enjoy your new Jenna and thank you for being a loyal customer!! Janell

  22. Just loving my “Ellie” bag. The crafting of this bag is amazing. The leather is so soft and smooth. So glad Yankee Magazine did an article about you. This definitely a forever bag. I know I will be ordering another this spring in a fun color.

    1. Wonderful, Lucille!! So glad you love it and thank you for writing a review!! Janell

  23. I just received my Jenna Coastal Teal bag and I’m thrilled! The workmanship and quality of both the leather and fabric lining is impeccable. The turquoise (teal) color is gorgeous! As I do prefer a bit longer handle drop length, I called and asked Janell if I could get an extra set of gate rings to add length. No problem! For a very small additional charge, the extra rings were added. Now that’s good customer service! I’m very happy to support this Maine family business and I’m sure I will be ordering again. I’ve already got my eye on that Fresh Salmon color!

    1. Thank you so much for the wonderful review! We appreciate you taking time out of your day to leave us the kind words! Janell

  24. I have been looking at your bags for many years now, window shopping and not able to make up my mind and choose, they are all beautiful. I had entered your drawing in November and much to my delight I won a Jenna! It is beautiful, very functional, made very well and has gotten many wonderful comments! Thank you so much for drawing my name!
    I love it!!

    1. Thanks Karen! Enjoy that Jenna!

  25. My sister and I recieved our first Janell Bags in the mail last week and absolutely LOVE them. After years of searching, I have finally found my style of bags with a high level of quality, too. It’s worth every dollar, folks. And I have a feeling 1 bag won’t be enough….

    1. Thanks so much for taking time out of your day to leave a review! We are so glad that you both love your new Janell bags!

  26. I love my Janell bag! I love that it has my name on it too!

    1. Awesome! Enjoy carrying a bag with your name on it!!

  27. I love these bags! So excited to find amazing bags that are by a family! I love family businesses.

    1. Thank you for making our day! So glad you love our bags, and thank you for supporting our family! Janell

  28. I love both of my bags I just bought from Janell! I bought The Chelsea and The Jenna. Both are absolutely beautifully made with such attention to detail. Such great quality and made with love. I can honestly say these are my new favorite bags. I also felt good about supporting a sweet little Maine family rather than big corporation. Janell went above and beyond to make sure I was a happy customer making my bag especially for me and mailing it to me for free. They are also reasonably priced. I highly recommend Janell bags.

    1. Thank you for taking the time to leave us a review! So glad you are pleased with your bags and the service you received! Janell

  29. Love my bag Ellie Oceanside Teal. It is the perfect size and is light on my shoulder.

    1. Hi Carol! Thank you for taking the time to leave a review! We are so glad that your Ellie is exactly what you needed! Enjoy!! Janell

  30. I just received my second Janell Bag and I love it. My first was the Ellie, which I use everyday and I just purchased the Chelsea for a work bag and travel bag. I love that this is a family owned company and it is handmade. Thanks Janell!

    1. Thank you so much, Karen!! I love to hear from our folks and it’s even better to hear from second time customers!! Enjoy your Chelsea Bag!! Janell

  31. Are there are any shops in the Portland or Brunswick area that sell your bags?

    1. HI Emily! The Center for Maine Craft in the Gardiner service plaza has a very small selection. We also sell from our workroom here in Newport!

  32. Love my Chelsea bag!!! So in love with it!!! Great people and great quality!!

    1. Thank you Heidi! Enjoy that Chelsea! 😀Janell

  33. Do either of the mini-bags come in navy? That’s the only color I presently need (and can’t find one!) — and I don’t use bags as large as the Jenna, etc. Also, are these bags available anywhere near Kennebunk? Thanks very much.

    1. Hi Graceanne! Yes! We have all 3 of our smallest purses available in navy. The Ellie, Olivia, and Ashley Mini! Any questions feel free to call! Janell 717-468-8595

  34. Hi Janell,
    Your bags look so beautiful! I’m hoping to purchase one in the fall. Just one question about the silver hardware. Will they tarnish after time, requiring polishing?
    Thank you.

    Nicole

    1. Hi Nicole! Thank you for asking 😀 The hardware doesn’t require any polishing and stays looking nice without any care. Janell😊

  35. Last fall, I originally bought the Ashley Mini in Persian Red and was very pleased with it.. For summer I decided to try the Jenna in a beautiful shade of light navy blue (not sure what the name is) and decided that I like the slightly lager size. So today I bought Jenna in a summery shade of light coffee with cream. The styles are perfect with the inside and outside pockets just right for things that you want to find easily. The straps are the most comfortable length for me as I like to tuck it under my arm. The Maine tanned leather is extremely high quality and the colors are beautiful. Some of them are originals by Janell. YES, there is a real Janell, and she is extremely accommodating in filling orders with the right color and style. She will be at the Newport Sumerfest on Aug 4 and you should definitely plan to stop by her booth.

    1. Thank you Dawn! So glad you stopped by today! Thank you for the review, we value every single one!😁 Enjoy that new purse!! Janell

  36. Ordered my Ellie handbag on Monday & received it on Thursday after seeing your ad in Yankee magazine. Thank you for the prompt service. Love the size & the fact that the bag is USA made. And it’s beautifully made besides. Keep up the good work. A satisfied customer in Oregon.

    1. Thank you so much, Lorraine! Enjoy your new purse!

  37. My first Janell bag has just arrived and I am in love! After much deliberating over which bag and which color, I decided on the Jenna in the oceanside teal. It is beautiful. The leather is soft but not floppy so the bag stands on its own. I love the silver hardware and the length of the straps is perfect. The color works for summer and will easily go into fall and winter. But, I might have to get a different color for Christmas and maybe the soft white in the spring. Oh boy, better start saving my pennies. Thank you, Janell for your prompt and very courteous customer service. Sure beats one of those other designer bags you buy at the mall. Can you tell I love my new bag and I’ll be back🙂

    1. Thank you, Donna!!! We appreciate the time you took to write a review! Enjoy that Jenna and we will be here to help you with your next choices😊

  38. The Olivia Coastal Teal bag is simply beautiful. Beautiful in color, design and feel. Saw your ad in Yankee.

    1. Thanks, Karl, for the review! So glad you like the Olivia! Enjoy!

  39. I just bought the Ellie, and plan to buy the Jenna next.
    Beautiful , quality bags!

    1. Thank you for the review, Paula! We are happy to have another loyal customer! Janell

      1. Does the Jenna come in black?

        1. Hi Paula! I am currently waiting for the black leather to arrive and then it will be available!

  40. My husband bought me the Jenna in nautical navy for Mother’s Day. ….I absolutely LOVE my new purse……and I am pretty picky about my purse. The leather is very supple, smells wonderful, and the handles are a perfect length for it to sit on my shoulder. It has several nice sized pockets inside, and one good size pocket for my phone on the outside. Trust me when I tell you that you will love this bag!

    1. Thank you Marylee! Enjoy your new purse! Janell

  41. I just received the Ashley Mini in Royal Plum from my husband as a Mother’s Day gift. He saw your ad in Yankee, and went to your website – knowing my love of handbags. The fact that it is made in the USA is a big selling point to me. The color is gorgeous and the quality of the workmanship is wonderful. I plan on asking for an Olivia for my birthday – very versatile with the different strap configurations. All of your bag colors are beautiful, but any chance you may include black as an option?

    1. Hi Jean! Thank you for that! So glad you are enjoying it! Black may become one of our color lines, but at this point I can do black as a special order. Prices would be the same. 😃

  42. I saw an ad for your bags and have browsed the website, but I can’t seem to dimensions for the bags anywhere. I’m sure there are other folks who would appreciate knowing this information.

    Thanks. . .and keep up the beautiful work!

    1. Hi Melissa! Thanks for checking! When you are on a product page scroll down to the description and you will see the measurements there! Let me know if I can help you with any questions! Janell 717-468-8595

  43. I just received my raspberry Ashley Mini today and I love it. After seeing their ad in a magazine, checking out the website and reading reviews, I decided to give Janell Bags a try. So happy I did. We love the state of Maine, visit twice a year. I try to buy “made in the USA” products. Maine made items have that extra appeal. Thank you to all at Janell’s.

    1. Thanks for that wonderful review, Donna! We love to know what our customers think! Enjoy your Ashley Mini! Janell

  44. I just received my Callee Fresh Salmon purse today. Excellent craftsmanship. I love the color. Personalized service and fast shipping. So glad to support American made products. I definitely will be making another purchase. Thank you for a wonderful product.

    1. Thank you for the kind words! So glad that you like your purse! We will be glad to help you with all your purse needs! Enjoy!

  45. Are the straps on the Callee long enough so that the bag can be used as a shoulder bag? Thanks

    1. Yes, they are made to fit perfectly for a shoulder bag! It’s actually a very comfy bag to carry😃

  46. LOVING my new Jenna bag. I bought it in the Raspberry Sorbet and it is beautiful.The handles are flexible and the drop length is perfect. The inside layout and size is functional, fun and matches perfectly with the outside leather. I cannot say enough about this bag…on my way to buying my 2nd one. Thank you Janell for this offering, absolutely a wonderful purchase!

    1. Thanks Karen! Love satisfied customers!!

  47. Just ordered my 2nd Janell Bag. The quality is superb and the linings are delightful. Love supporting your business!

    1. Thanks, Virginia! So glad you are pleased! Enjoy your second one!

  48. Purchased my first Janell Bag, Elle – Nautical Navy. Great size for me. Many better bags on the market are either too big or too small. The strap is perfect for over the arm or shoulder. And I especially like the light pattern liner. Makes it easy for my “senior” eyes to easily find items. The leather is nice and soft and pliable. As you can see, I really like this bag. Hope to purchase more in the future. I have had several compliments on it and questions as to where I got it and have given them your website. Janell, you’re onto something with these bags. Keep up the good work.

    1. Thanks Gloria! So glad you like it and thank you for the referral! We love to hear from our customers!

  49. Janell is the real deal. Her bags are lovingly crafted and her customer service second to none. I can’t wait to show off my new Ellie in beautiful garnet red. I’m sure this won’t be my last purchase. Hurry–tell all your friends!

    1. Thanks so much for your kind words! I hope your new bag is a wonderful asset to you!

  50. Hi, Where can I purchase them? Do retail stores carry them or only through your website? Thanks

    1. Hi, and thanks for inquiring! The Center for Maine Craft in Gardiner, Maine and also Curtis Family Shoe Store in Ellsworth, Maine has a small selection. Also then you can purchase them on our website. You are welcome to call me with any questions…..717-468-8595 Janell

  51. Love, Love, Love Janell Bags!! I have purchased 3 of them so far, 2 for my mom, (she adores them) and I bought my first leather bag yesterday! It’s a better bag than any “name” brand you will find and it’s made with pride!! Love these bags… can’t wait to see what’s to come!

    1. Thanks Karen! I appreciate your input! Stick around because we have lots of new things this year!

  52. I was wondering if you could estimate the number of days expected for shipping. I just purchased a bag for my wife. I would appreciate an estimate to know when to expect it. Thank you very much!

    1. Hi Aaron, I only now saw your comment…the bag shipped out yesterday so I’m not sure if it will quite make it for Christmas but should be there shortly thereafter if not! Thanks so much for your order! Janell

  53. I just received my bag today! I knew it would be nice, but I think I underestimated how nice……It’s GORGEOUS! I LOVE it! I bought the leather Callee. It’s a perfect size, and the quality is top notch!

    1. Thanks Kim! Luv to hear from folks! Enjoy!!

  54. love your bages my favorite one is the ana bag so happy i bought one

    1. Wonderful! Thanks for submitting a review! We love hearing from people! If you haven’t found us on facebook you can do so! (Janell Bags) We post new things and news on there!

  55. Came across your bags at the Fall Festival in York Me. So glad I did. I purchased a lilly bag and i love it. I get many comments and have given out your name. Keep up the beautiful craftmanship. Now I need a new wallet!!!

    1. Thanks, so glad you like it! Wallets are one of the next things I am hoping to create! So check back next year! Janell

  56. My bag just arrived and I LOVE it! A must have for sure. I’m passing on my great find to my friends. I’d much rather buy from a talented mom doing her thing than from a store. So very happy to have come across Janell Bags. 🙂

    1. So glad you like it! We appreciate your business! Thanks Janell

  57. Just bought a “Ana” bag today at the Bucksport Bay Festival and love it! Maine made is the only way to go. A great bag, great price and always excited to support a small local business. You won’t regret buying from a great family who make beautiful bags and are proud of what they make! Keep up the good work and look forward to talking to you!

    1. Thanks Jennifer! Wonderful meeting you! Thanks for the support! Enjoy your bag!

  58. Wow , this is one of Maine’s best kept secrets . The Handmade quality is incredible . Great folks to do business with

  59. These bags are so beautiful. They are a delight to own! Very well made and the prices are great.

    1. Where is information on the sizes of the bags? How do we discover the locations of the Faires you will be attending?

      1. Hi Suzan! The sizes are on under each style/color page if you scroll down. Also We don’t have anymore fairs this year. If you have more questions you can call me. 717-468-8595. Also you are welcome to stop by our workroom in Newport, Maine. Janell

      2. Seeing the bag pictured with someone holding it would really help.

        1. HI Jeanne! We are hoping to add those soon! Meanwhile I’d be happy to email some to you if you can tell me which styles you would like to see! Janell

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